Xerox eConcierge™
With all the things you need to do everyday, you don’t need the hassle of worrying about ordering printer supplies when they run out. We’ve built Xerox eConcierge™ so you have one less thing on your plate and you’re free to do the really important things that make your office run smoothly.

Why you’ll love Xerox eConcierge:
  • Earn free extended warranties worth up to $800 per printer per year
  • Get notifications before you run out of supplies on networked printers
  • Order all the right printer supplies you need in just one click
  • No contracts or commitments to buy
Your security is important to us, and we built Xerox eConcierge to look out for you:
  • Runs lightweight on the network
  • Follows Xerox’s enterprise security standards
  • Online credit card payments are secured through
  • No contract lock-in or commitment to buy supplies through the service
On top of making your job easier, you can get free extended warranty coverage for your Xerox printers just for ordering the printer supplies you need and they don't cost anything extra!!!! These warranties cover any Xerox printer (old or new) as long as it's on the Supported Printers Listing (see below). It does not require that a printer to be under any kind of previous service contract or warranty coverage either.

That’s an average value of $320 per printer per year.*

How to earn rewards:
  • Have Xerox eConcierge installed for at least 30 days
  • Order at least two supplies per printer to extend their coverage
  • Coverage for each supported printer lasts as long as you order their supplies through Xerox eConcierge
Xerox eConcierge was designed from the ground up to be the quickest, easiest way to monitor and order printer supplies. Here’s how it works:
  1. Setup
    1. Finds connected printers on your network from any manufacturer
    2. You choose which printers to monitor
    3. Give your printers nicknames for tracking or for fun

    Get a list of all the printers currently supported by Xerox eConcierge.

  2. Monitoring
    1. Runs in the background from one computer or many
    2. Notifies you when printer supplies run low


  3. Ordering
    1. Creates an order with all the printer supplies you need
    2. Finds the correct part numbers and suggests compatible supplies
    3. Order online in just a few clicks
    4. Printer supplies are shipped directly to you – track your orders right from Xerox eConcierge

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